IT SUPPORT • REPAIRS • MICROSOFT 365 • WI-FI
Straightforward IT help.
Backed by real-world experience.
Practical IT support, repairs, upgrades, Microsoft 365 help and Wi-Fi solutions — without unnecessary jargon or unnecessary complexity.
HOW I CAN HELP
IT support that keeps things simple
Whether something has stopped working, needs improving, or you’re simply not sure where to start, I can help you find a practical solution.
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Home IT Support
Friendly, straightforward IT help in your own home for computers, laptops, printers, Wi-Fi, email and everyday technology problems.
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Computer & Laptop Repairs
Diagnosis and repair of troublesome PCs and laptops, from software problems and slow machines to hardware faults and failures.
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Remote Support
Many computer problems can be diagnosed and resolved remotely, getting you back up and running quickly without waiting for a visit.
Fast help, wherever possible.
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Computer Upgrades
Give an existing computer a new lease of life with sensible memory, storage and hardware upgrades instead of replacing it unnecessarily.
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Microsoft 365 Training
Practical help and training to get more from Microsoft 365, including Outlook, Teams, OneDrive and the tools you use every day.
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Wi-Fi Installations
Improve unreliable or poorly performing Wi-Fi with properly planned wireless coverage for homes, offices and small businesses.
EXPERIENCE MATTERS
More than just fixing computers
I’ve spent more than three decades working with IT, from individual PCs and small business networks through to servers, Microsoft 365, cloud platforms, virtualisation and enterprise infrastructure.
That experience means I don’t just look at the immediate problem. I look at reliability, security, performance, cost and — importantly — what happens when something goes wrong.
The aim is simple: recommend what makes sense, explain it clearly and make technology work for you rather than the other way around.
30+ Years
of hands-on IT experience
Home + Business
Support for everyday IT and complex infrastructure
Practical Advice
No technology for technology’s sake
BEYOND DAY-TO-DAY SUPPORT
Real-world IT projects
My background goes well beyond desktop support. The Case Studies section looks at some of the larger infrastructure, networking, migration and cloud projects I’ve worked on.
NETWORKING
Business Wi-Fi
Planning and deploying managed Ubiquiti UniFi wireless networking to improve coverage, reliability and centralised management.
INFRASTRUCTURE
Servers & Virtualisation
Modernising server and virtual infrastructure while improving resilience, manageability, performance and disaster recovery.
MICROSOFT CLOUD
Microsoft 365 & Cloud
Moving organisations away from ageing on-premises infrastructure and towards secure, manageable modern cloud services.
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IT Guides & Knowledge
This site isn’t just about the services I provide. It’s also a growing collection of practical guides covering Microsoft 365, Windows, servers, networking, virtualisation, security and everyday troubleshooting.
Most are based on real problems I’ve encountered. If something I’ve documented saves somebody else a few hours of head scratching, then it has done its job.
Got an IT problem?
Whether your computer isn’t behaving, your Wi-Fi isn’t reaching where it should, you’re planning an upgrade or you simply need some straightforward advice, get in touch.
If I can help, I’ll tell you. If I can’t, I’ll tell you that too.
