Need some help?
If you’re an existing customer and need technical assistance,
the Paul Clarke IT Consultancy Customer Support Portal is the
quickest way to get in touch.
You can raise a new support request, provide details of the problem,
attach screenshots or files, and keep track of your existing tickets
from one secure location.
The Customer Support Portal will open in a new tab.
Raise a Support Request
Tell me what’s gone wrong and provide the information I need
to start investigating the problem.
Track Your Ticket
Check the current status of your support request and see
updates as your issue is investigated.
Keep Everything Together
Add further information, screenshots and replies directly
to your ticket so the complete support history stays together.
HOW IT WORKS
Getting support is simple
Sign in to your account or access an existing support ticket.
Describe the problem and include any useful error messages,
screenshots or other information.
I’ll review your request and you’ll receive email notifications
as your ticket is updated.
Your information matters
Information submitted through the Customer Support Portal is used
to provide technical support and is handled in accordance with the
Paul Clarke IT Consultancy Privacy Policy.
Please never include passwords, MFA codes, recovery codes or other
authentication credentials in a support ticket.
READY WHEN YOU ARE
Let’s get your problem sorted.
Head over to the Customer Support Portal to raise a new request
or check an existing ticket.
