Technology is only useful if people feel confident using it.
I provide friendly, practical and bespoke IT training for individuals and businesses in Crewe, Nantwich and the surrounding areas.
Rather than delivering a generic course from a script, training can be tailored around the applications your staff actually use and the tasks they need to perform every day.
The aim isn’t to turn everybody into an IT expert. It’s to help people feel confident using the technology they already have.
💡 Practical Training That Makes Sense
We’ve all attended training sessions where somebody demonstrates dozens of features that nobody remembers by the following morning.
I prefer a more practical approach.
Training can focus on the things you or your staff actually need to accomplish — whether that’s collaborating in Microsoft Teams, organising files in OneDrive, getting more from Outlook or finally understanding what that Excel formula is doing.
Sessions can be adapted to different levels of experience, from users who need help with the basics through to people looking to work more efficiently with Microsoft 365.
🧰 Training Available
📧 Outlook
Email, calendars, meetings, contacts, folders, search, signatures and techniques for managing a busy mailbox more effectively.
💬 Microsoft Teams
Chat, meetings, Teams and channels, file sharing, collaboration and understanding how Teams fits into Microsoft 365.
☁️ OneDrive
Storing and synchronising files, sharing documents, recovering previous versions and understanding the difference between local and cloud storage.
📂 SharePoint
Working with shared documents, document libraries, permissions, version history and collaborating effectively with colleagues.
📊 Excel
From spreadsheets and formatting through to formulas, tables, filtering, sorting and techniques that make everyday Excel work easier.
📝 Word & PowerPoint
Creating professional documents and presentations, formatting content and using the features that can save time when producing everyday business material.
🔐 Cyber Security Awareness
Not all IT training is about learning which button to press.
People are an important part of an organisation’s security, so training can also cover practical cyber security awareness.
- ✓ Recognising phishing emails
- ✓ Suspicious links and attachments
- ✓ QR code phishing
- ✓ Password security
- ✓ Multi-factor authentication (MFA)
- ✓ Safe file sharing
- ✓ Social engineering
- ✓ Protecting business information
A five-minute conversation about a suspicious email can be considerably cheaper than dealing with a compromised Microsoft 365 account.
🏢 Training for Your Business
Business training doesn’t have to mean sending everybody away on an expensive multi-day course.
Sessions can be built around your organisation, your Microsoft 365 environment and the areas where your users need the most help.
👥 Small Groups
Focused sessions for teams who use the same applications or have similar training requirements.
👤 One-to-One
Individual training where we can work at your pace and concentrate entirely on the areas you want to understand.
🎯 Bespoke Sessions
Training based around your organisation’s systems, processes and the way your staff actually work.
🚀 Introducing New Technology?
Training is particularly valuable when you’re introducing a new system or changing the way people work.
If you’re moving to Microsoft 365, introducing Teams, migrating files to OneDrive or SharePoint, or improving your organisation’s security, I can help users understand what is changing, why it’s changing and how to use it.
This can help reduce confusion, support calls and the inevitable collection of Post-it notes that appear beside monitors whenever somebody changes a password policy.
🧑🏫 Patient, Jargon-Free Training
Not everybody is comfortable with technology, and there’s nothing wrong with asking questions.
I explain things in plain English and encourage people to actually use the software during the session rather than simply watching somebody demonstrate it.
If something needs explaining twice, we’ll explain it twice.
If it needs explaining a different way, we’ll find a different way.
Good training should leave people more confident with technology — not more intimidated by it.
📍 On-Site or Remote Training
On-site training is available for businesses and individuals in Crewe, Nantwich and the surrounding areas.
Depending on the subject and your requirements, training can also be delivered remotely.
📩 What Would You Like to Learn?
If you or your staff could benefit from becoming more confident with Microsoft 365 or everyday business technology, get in touch.
You don’t need to choose a course from a catalogue. Tell me what you’re trying to achieve, where people are struggling and what you’d like them to be able to do.
We can build the training around that.
